Bentley Motel Privacy Policy
RoomsDirect notice — applies to all bookings
This privacy policy is written by the hotel and describes how the hotel handles your personal information. The booking platform provides the software used to run this website but is not a party to your booking and is not responsible for how the hotel collects, uses, stores or protects your personal information.
No payment details are collected through this website. The platform does not take payments and never stores card or bank account information; you pay the hotel directly.
This notice forms part of this policy and cannot be removed by the hotel.
What we collect When you book a stay with us, we collect your name, contact details (email address, phone number), your stay dates, and any special requests or notes you provide. We may also record details of your payments (such as a bank transfer reference) so we can match and manage your booking.
How we use your details We use your information only to manage your reservation: to confirm your booking, contact you about it, send you your booking confirmation and invoice, and handle any changes or cancellations. We do not sell, rent, or trade your personal information to anyone.
How we store your details Your booking details are held securely in our booking system. Access is limited to our staff and only for the purposes described above. We keep booking records only as long as needed to run our business and meet our legal obligations (including Australian tax record-keeping requirements), after which they are deleted.
No online payments We do not take payments through this website and we never ask for or store your credit or debit card details online. Payments are made directly to us by bank transfer, cash, or card at the hotel, as shown on your booking.
Your rights You may ask us at any time to access, correct, or delete the personal information we hold about your booking. To do so, please contact us using the details on our website. We will respond to your request within a reasonable time.
Questions If you have any questions about this policy, please contact us directly using the contact details on our website.
How we use your details We use your information only to manage your reservation: to confirm your booking, contact you about it, send you your booking confirmation and invoice, and handle any changes or cancellations. We do not sell, rent, or trade your personal information to anyone.
How we store your details Your booking details are held securely in our booking system. Access is limited to our staff and only for the purposes described above. We keep booking records only as long as needed to run our business and meet our legal obligations (including Australian tax record-keeping requirements), after which they are deleted.
No online payments We do not take payments through this website and we never ask for or store your credit or debit card details online. Payments are made directly to us by bank transfer, cash, or card at the hotel, as shown on your booking.
Your rights You may ask us at any time to access, correct, or delete the personal information we hold about your booking. To do so, please contact us using the details on our website. We will respond to your request within a reasonable time.
Questions If you have any questions about this policy, please contact us directly using the contact details on our website.