Rooms Direct

Terms & Conditions

What this booking platform is, and what it is not.

The platform provides booking software

This portal gives hotels their own booking website and admin panel. The platform operator provides the software that makes online booking possible, but is not a party to the accommodation contract between you and the hotel you book.

Your stay is booked with the hotel

When you book a stay, your contract is with the hotel. The hotel's own terms, cancellation policy, and pricing govern your stay, including deposits, refunds, and any changes. Please read the hotel's Terms & Conditions and Cancellation Policy before you book.

No online payment

No payment is taken online through this website. You pay the hotel directly by the method shown on your booking — for example bank transfer, cash, or card at the hotel. The platform never handles your money.

Registering a hotel

Registration enquiries are shared with the platform administrator to discuss setting up your hotel page. Registration does not create a binding agreement on its own; a separate agreement is made when your hotel is onboarded.

Contact

Questions about these terms? See the Contact page to reach the platform operator.